Vibbrancy Support

How can we help?

Follow source-verified steps for app setup, mood entries, history, insights, local storage, sync, encryption, exports, and subscriptions.

Getting started

Get started with Vibbrancy

Choose an entry mode, complete the first-run flow, and know which data protections you have before recording a mood.

Web, iOS, and Android

Mood entries

Log your first mood

Record a personal 1–10 check-in with an optional note using the current Quick Entry controls.

Web, iOS, and Android; plan limits may apply

Add details to a mood entry

Add time, emotions, triggers, body sensations, movement, and optional notes without over-interpreting the record.

Web, iOS, and Android; some fields require Complete

Edit a mood entry

Open an existing entry, correct its score or context, and safely save an update online or offline.

Web, iOS, and Android

Delete one or more mood entries

Use long-press selection and confirmation to remove entries, with safeguards for queued cloud deletion.

Web, iOS, and Android

History and insights

Use mood History and calendar views

Move among Day, Week, Month, and Year views, find entries, and check search, date, and sync state.

Web, iOS, and Android; local and synced history can differ

Understand the Insights tabs

Navigate Snapshot, Drivers, Patterns, and Discovery and interpret their outputs as observations, not conclusions.

Web, iOS, and Android; cards and advanced insights vary by plan and data

Why Insights need more data

Learn why the overall Insights gate and individual cards can require different amounts and kinds of recorded data.

Web, iOS, and Android; requirements differ by card

Data and sync

How local storage and offline mode work

Understand device-local records, offline changes, queued sync, and why local-only storage is not a backup.

Web, iOS, and Android; platform storage behavior differs

Enable cloud backup and sync

Turn on Cloud Backup for an eligible signed-in account and distinguish sync from export and encryption.

Signed-in Web, iOS, and Android users with Complete and a connection

Fix pending or failed sync

Recover from Offline, pending, or failed sync states with non-destructive checks and safe diagnostics.

Signed-in users with Cloud Backup enabled

Export mood history

Download CSV or JSON history, understand PDF plan access, and avoid mistaking an export for a restorable backup.

Web, iOS, and Android; PDF requires Complete

Privacy and security

Set up end-to-end encryption

Enroll an eligible account, save the recovery code privately, and handle older-data encryption boundaries.

Signed-in accounts; network required for enrollment and older-data work

Account and billing

Manage or restore a subscription

Refresh Complete access, restore a store purchase where supported, and manage billing through the correct platform account.

Web, iOS, and Android; purchase and management controls are platform-specific